Q&A
Frequently Asked Questions
I missed a product! Will it come back in stock?
I missed a product! Will it come back in stock?
It depends on the product and its popularity. To make sure you don't miss anything, follow me on Instagram or sign up for the newsletter to be notified of store updates!
What payment methods do you accept?
You can pay using your credit/debit card, Shop Pay or PayPal.
Can I order a custom illustration?
Yes! Send me a message via the contact form with your project. I will get back to you as soon as possible with a quote. If there is high demand, you will be added to a waiting list.
Delivery & Orders
Where are orders shipped from?
Everything is shipped from France.
When will my order be shipped?
Preparation time varies from 5 to 10 business days. During periods of high demand (e.g., Christmas), allow additional time.
Do you ship internationally?
Yes, I ship internationally!
🇬🇧 However, for my UK customers, I am currently unable to accept orders below £135 . An Etsy shop is currently being set up for my UK customers.
Will there be customs charges?
For customers outside the EU, taxes and customs fees are the buyer's responsibility. Remember to check your country's regulations.
Why hasn't my order arrived yet?
During busy periods, deliveries can take up to 8 weeks. If your order has not arrived within 6 weeks during non-peak seasons, please contact me at lea@laeliaofjune.com .
I made a mistake in my order!
If your order hasn't been shipped yet, please write to me as soon as possible. Once your order has been shipped, I won't be able to do anything else.
Do you accept exchanges or refunds?
Check my refund policy .
Consignment and wholesale orders
If you are interested in my products and would like to offer them for sale in your shop, cafe or bookstore, send me a message via the contact form or directly at lea@laeliaofjune.com
The Artist & The Products
Where are you from?
I am originally from Lorraine, France.
Why “Laelia of June”?
Laelia is an anagram with some letters of my full name (not all of them otherwise it sounds like "salariales"...) and June is simply my birth month! I love the natural and magical atmosphere of this name 🌿
How do you create your products?
I create my designs using traditional and digital techniques. Some of the prints are done by local printers or responsible manufacturers.
What are your favorite art supplies?
- Digital: Huion Kamvas GT-191V2, Galaxy Tab S6 Lite, Clip Studio Paint, Photoshop
- Traditional: Arches paper, Van Gogh watercolors, Deleter inks, Himi gouaches, etc.
(These are just my recommendations!)
Ecological Commitment
Sustainable Materials & Packaging
I use environmentally friendly materials whenever possible:
- FSC certified bubble envelopes and recycled cardboard boxes
- Pines made from eco-sourced wood from fast-growing species
- Recyclable OPP polypropylene protective sleeves
For more information on my materials and packaging check out my GPSR page.
Responsible manufacturing & short supply chains
My products are printed and manufactured largely in Europe, favoring ethical partners and short supply chains to limit the carbon footprint.
Solidarity projects & future of the store
I plan to develop a collection of charitable products to support nature conservation and endangered animal welfare organizations. A portion of the profits from certain creations will be donated to environmental causes.
Thank you for supporting my work and helping this small business grow ❤️ If you have any further questions, please feel free to write to me!